What We Collect and Why It Matters
We collect the information you provide when you create your account — your name, email address, mobile number and the wallet identifier you register for deposits. When you add a bKash, Nagad or Rocket number to your account wallet, that number is stored in encrypted form
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and used only to process your transactions and verify ownership during withdrawals. We also collect device and browser data automatically: your IP address, the type of device you use, and session activity. This helps us detect unusual login patterns and protect your account from unauthorised access.
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Payment records are retained for as long as your account remains active and for a period afterward as required by our internal audit process — not indefinitely. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash,
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Nagad and Rocket is limited strictly to the details those processors need to complete a transaction. Any third-party service we use to run the platform — analytics, fraud screening, customer support tools — operates under data-processing agreements that restrict how they handle your information. Eligibility to
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use this platform depends on your local law and the region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.